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Practice C_C4HCX_2405 Exam, Latest C_C4HCX_2405 Real Test

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SAP C_C4HCX_2405 Exam Syllabus Topics:

Topic
Details

Topic 1

SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.

Topic 2

SAP Extension Suite: This section of the exam measures the skills of SAP Solution Architects and covers the SAP Extension Suite, which enables the creation of custom applications and extensions. It focuses on understanding how to extend SAP solutions to meet specific business needs. One skill to be measured is designing scalable extensions for SAP systems.

Topic 3

SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.

Topic 4

The Intelligent Enterprise: This section of the exam measures the skills of SAP Consultants and their vision for the Intelligent Enterprise. It focuses on understanding how various SAP solutions work together to create an integrated, intelligent business ecosystem. One skill to be measured is aligning technology solutions with business strategies effectively.

Topic 5

SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q14-Q19):

NEW QUESTION # 14
You are executing the Lead to Cash end-to-end process for a discrete industry customer. Which of the following subprocesses would you evaluate?
Note: There are 3 correct answers to this question.

A. Warehouse management
B. Campaign management
C. Lead management
D. Supplier contract management
E. Customer consent management

Answer: A,B,C

Explanation:
Step 1: Lead to Cash (L2C) OverviewL2C is an end-to-end process focusing on managing customer interactions from lead generation to revenue realization.
* Warehouse Management:
* Ensures proper inventory and order fulfillment as part of customer orders.
* Campaign Management:
* Helps attract and engage customers through targeted marketing campaigns.
* Lead Management:
* Involves capturing, nurturing, and converting leads into sales opportunities.
Step 2: Subprocesses
* SAP Help Portal:Lead to Cash Process Documentation.
* SAP Learning Hub: Comprehensive training on Lead to Cash workflows.
References

NEW QUESTION # 15
You need to perform technical services on equipment located at customer sites.
How can you update the structure of equipment installed at a customer location in SAP Service Cloud?

A. Using knowledge base management
B. Using workflow rule management
C. Using installed base management
D. Using work ticket management

Answer: C

Explanation:
Step 1: Equipment Management in SAP Service CloudInstalled base management allows tracking and updating of equipment structures at customer sites.
* Installed Base Management:
* Provides tools for updating equipment structure, such as adding, removing, or reassigning products.
* Tracks changes to ensure accurate service history and operational efficiency.
Step 2: Correct Approach
* SAP Help Portal: Installed base management features in SAP Service Cloud.
References

NEW QUESTION # 16
You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.

A. Process work and life events of employees
B. Rank and select candidates
C. Assign employees to project tasks
D. Measure onboardings
E. Reimburse expenses

Answer: A,B,D

NEW QUESTION # 17
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.

A. To enhance the profile's visual appeal for end users.
B. To support both high-confidence and low-confidence data use cases within different business applications.
C. To reduce storage and operational costs by duplicating key customer data in both views.
D. To maintain different views using weaker and stronger identifiers respectively.

Answer: B,D

NEW QUESTION # 18
You are executing the Source to Pay end-to-end process.
What are the top transformative business outcomes?
Note: There are 2 correct answers to this question.

A. Improve contract negotiations
B. Minimize spending risk
C. Centralize master data
D. Enable transparent organization

Answer: A,B

NEW QUESTION # 19
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